jphoki Platform Privacy Notice
This page describes what we collect when you use jphoki and how we keep that data protected. We at jphoki take your privacy seriously and operate under clear principles: we collect only what we need to verify your account, process your transactions, and comply with applicable law. We do not sell your personal information to third parties, and we do not use your data for marketing beyond service-related communications.
Our platform serves users across supported jurisdictions where local law permits online gaming and sportsbook services. When you open an account with us, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a wager on Liga 1 matches or live-dealer tables, you share certain information with jphoki. Understanding what we collect, how we store it, and what rights you have is essential to using our service with confidence.
We operate servers in multiple jurisdictions and work with payment processors, identity-verification vendors, and fraud-detection services. This notice explains those relationships and your options.
What We Collect on jphoki
We collect information in three categories: account data, transaction data, and behavioural data. Account data includes your name, email address, phone number, date of birth, and residential address. We require this information to verify your identity and comply with anti-money-laundering regulations. When you deposit funds into your jphoki account, we record the payment method, amount, timestamp, and the processor's transaction reference. We do not store your full payment card details; payment processors handle that encryption.
Behavioural data includes your login history, the games you access, the markets you view, and the duration of your sessions. We use this data to detect fraud, prevent account abuse, and improve our platform's performance. We also collect your IP address and device information (browser type, operating system) for security purposes.
How We Use Your Data
We use your account data to verify your identity, prevent fraud, and comply with local regulations in Jakarta, Surabaya, Bandung, Medan, and Semarang. We use transaction data to process deposits and withdrawals, reconcile your account balance, and generate statements. We use behavioural data to detect suspicious activity—for example, if your account suddenly shows login attempts from a new country or unusually large wagers in a short timeframe, our systems flag this for review. We do not use your data to profile you for marketing or to sell insights to advertisers.
Third-Party Processors and Data Sharing
We share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet partners), identity-verification vendors, and fraud-detection services. These processors operate under data-processing agreements that require them to protect your information and use it only for the purposes we specify. We do not share your data with marketing firms, data brokers, or any third party outside the payment and compliance chain. Our servers may sit outside your jurisdiction; data transfers comply with applicable privacy law.
Your Rights and Our Commitments on jphoki
You have the right to access, correct, or delete your personal data, subject to legal retention requirements. If you believe your data is inaccurate, you can request a correction through your account settings or by contacting our support team. We retain your account data for as long as your account is active and for a period after closure to comply with anti-money-laundering and tax regulations. We retain transaction records for seven years unless local law requires a longer period.
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how you use jphoki. You can disable non-essential cookies through your browser settings, though this may affect your experience. We do not use cookies to track you across other websites.
Our commitment to you is straightforward: we collect only what we need, we protect it with industry-standard encryption, we do not sell it, and we respond to your requests within standard timelines. If you have questions about how we handle your data or wish to exercise your rights, contact our support team. We are available to clarify our practices and address your concerns.